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In September last year, we introduced the BNB Pioneer Burn Program, aiming to help eligible users who lost tokens due to human mistake, such as sending tokens to an incorrect address. In accordance with the initial announcement, we will cover users’ losses for accepted cases and count the lost tokens under our quarterly BNB token burn activities instead.
As of June 25th, 137 cases involving 15,953.87 BNB (roughly 4.59 million USD) have been covered by the BNB Pioneer Burn Program. All BNB was effectively burned in each quarterly BNB Burn.
Q4 2020 - 10,838.39 BNB across 19 cases
Q1 2021 - 2,455.20 BNB across 21 cases
Q2 2021 - 2660.28 BNB across 97 cases
Binance.com will help users who lose their assets in the following cases:
To apply for the BNB Pioneer Burn Program, please contact Binance 24/7 Customer Support, and mention “Pioneer Burn” in your support ticket. The Binance Support team will review your case and confirm eligibility.
Please note that due to an increased number of customer queries, it might take a few days to review your case.